interface services

 

The Road to Interoperability Exchanging data with other clinical systems can be a challenge. With specialized knowledge of integration, ConnectR and the Allscripts Enterprise EHR™, Galen offers comprehensive interface services to help you recognize the benefits of integrating your EHR with other systems. This will maximize the value of your EHR investment and help you achieve Meaningful Use.

Design and Development

Expertise to help you connect your EHR to other sources of data. Drawing on years of experience with a broad range of interface types, Galen will quickly design and develop interfaces to meet your needs.

• Interface design, development and deployment
• Complete interface test plan and execution
• Documentation of interfaces
• Support of interface post go-live

Training

The tools you need to implement and maintain your interfaces. Galen’s ConnectR Interface Training is tailored to address the specific needs and initiatives within your organization.

Galen uses a staged approach with training – starting with basic interface concepts and culminating with the student returning with a ready-to-deploy interface aligned with organizational objectives.

• On-site training courses
• Customized programs for all skill levels

Support

Expert advice when you need it. Galen’s extensive experience with the ConnectR application combined with a comprehensive understanding of the EHR database model allows for rapid resolution to the most complex interface issues.

• Interface engine application installation and upgrades
• Updates and customizations to existing interfaces
• High-level troubleshooting
• Error analysis and resolution
• Custom reporting
• Environment segmentation

Mentoring

The ability to design, develop and support your own interfaces is becoming increasingly important as clinical systems are increasingly interoperable and the need for additional interfaces continues to grow. Galen’s mentorship program allows organizations to develop their own interface expertise by providing as-needed assistance to projects. For example, Galen can manage the project, while your resources focus on the design, development and testing of the interfaces with technical oversight provided as needed.