Project Assessment
A team of experienced EHR specialists conduct an onsite visit in order to review all aspects of the EHR efforts, regardless of the stage of the project. The focus of the assessment includes the following items and can be tailored to the client’s needs:
- Project Leadership and Structure
- Training Plan and Materials
- Rollout Strategy and Planning
Operations
Operations encompass many aspects of the EHR, ranging from project team structure to ROI assessments. Galen has experience assessing these needs and will assist your organization in determining its current position relative to its success criteria.
- Program Management
- Project Management
- EHR Marketing
- ROI Assessment
- Project Governance
Implementation Services
Galen’s keen understanding of EHR functionality and technical infrastructure uniquely positions us to positively impact every aspect of the EHR implementation process.
- Application Deployment
- Workflow Assessment
- ICD-10
- Meaningful Use
Support
Galen offers Tier 2 support in order to assist with issues that local administrators cannot resolve, as well as support for physicians, other care providers, and non-clinical staff during your organization’s go-live.
Upgrade Services
Galen’s team of professionals can assist with all aspects of an upgrade project whether it is a hot fix, service pack upgrade or a full release. We can provide assistance in any of the following areas:
- Project planning and oversight
- Upgrade preparation
- Documentation of current and future state workflows
Professional Training
Galen offers Professional Training in the following areas:
- System Administrator Training
- Advanced Note Training
- End-user Training
- Train the Trainer
- Support Team Training
