professional services

Project Assessment

Galen can leverage its extensive EHR experience to appraise the condition of your EHR rollout. Drawing on its history of leading successful EHR deployments, Galen will identify areas of weakness to mitigate risk and put the project back on track.

• Evaluate current state
• Review organizational goals
• Create road map to success

Project Management

Galen provides project management solutions to help ensure your EHR rollout success. Galen will provide your organization with the experience necessary to identify, reduce and eliminate project risks.

• Implementation management
• Resource management
• Project plan design and execution
• Site preparation

Implementation Services

Galen's keen understanding of EHR functionality and technical infrastructure uniquely positions it to positively impact every aspect of the EHR implementation process.

• Review & document current state workflows
• Evaluate design requirements
• Develop future state design

Application Deployment

Galen has extensive experience customizing and testing the EHR to suit your organization’s needs. Providing your users with a system built to meet their needs and the proper tools to complete their daily tasks will help increase success and utilization.

• EHR Development
  • Process and workflow design
  • User population, security, and design
  • Application configuration and build
  • System upgrades
• Application Testing
  • Workflow and design testing
  • Regression testing
  • Data integrity testing

Operations

Operations encompass many aspects of the EHR, ranging from project team structure to ROI assessments. Galen has experience assessing these needs and will assist your organization in determining its current position relative to its success criteria.

• • ROI Assessments
  • Develop baseline metrics
  • Maximize ROI
• EHR Marketing
  • Organizational awareness
  • Patient awareness
  • Community awareness
• Project governance
  • Committee development
  • Staffing models
  • Policies and procedures
  • Issue management

Training Services

Galen can provide education services ranging from documentation to actual onsite training of your end users. Allowing our staff to work with yours will ensure that your training department is well equipped to handle future EHR training needs.

MSO/Hosted/ASP Implementations

Galen has extensive experience in deploying Allscripts Enterprise EHR in a hosted environment. Whether you have a clear understanding of the delivery model or need assistance in establishing a strategy of how to best create the offering, Galen can assist. Whether your model calls for a single record or a shared record, the complexity involved in Multi-Org deployments require specific expertise to ensure success.

• Pure ASP — multiple databases
• Multi-Org — non sharing
• Multi-Org — shared record