We train newly hired or established project team members who will be creating, configuring, training and supporting the EHR for your organization. This training includes a thorough review of user workflows and strategies for reviewing, creating and editing in all modules of the EHR.
We focus on improving the quality of clinical documentation, facilitating an accurate representation of healthcare services through complete and correct reporting of ICD-10 diagnoses and procedures. The curriculum promotes improvement in patient care, reimbursement, research and statistical reporting through the organization.
The overall goal of our End-User Training program is to increase the utilization and adoption of your organization’s clinical applications. Our trainers demonstrate the clinical functionality of the application at a high level, enabling new users to successfully navigate a patient visit from intake to check-out in the most optimal and efficient way.
Train the Trainer
Our Train the Trainer development course is designed to equip your organization’s trainers with the workflow and system functionality knowledge needed to maintain a successful in-house training program. Our trainers will prepare your team of trainers for any training need, whether it be a new roll-out, the addition of new modules or an upgrade.
We can enable your support team to efficiently and effectively support your user community. Our consultants will prepare your support team for fielding calls from end-users, adding efficiency and product expertise to help reduce the timelines of response and improving the quality of issue documentation.